Executive attention for strategic clients

Fractional Relationship Management

For founders and revenue leaders whose critical relationships extend beyond their direct attention

Risk contracts Revenue expands

The problem

Your clients don't quit loudly.

As companies scale, key relationships stop receiving the attention their value requires.

SIGNALS

What it looks like before it costs you.

Your champion moved teams. No one replaced the relationship.
The dashboard says healthy. No one has spoken to the client in months.
The client renewed on time, at the same flat number, for another year.
A related business unit went with a competitor. You heard about it afterward.
The feedback didn't move a quota, so it stopped there.

Nothing is urgent enough to interrupt a quarter.

Sales are up, the strategy is working, and recurring revenue is slipping.

The relationships warrant attention.

The hire can't be justified.

FRM advantage

Executive attention for your most valuable clients, without added headcount.

Start in days, continue as needed

Operating as an extension of your team, inside your systems, under your name, introduced by you.

Engagements

Diagnose. Execute. Embed.

90 DAYS

Pilot

A structured review of selected accounts: renewal risk surfaced, expansion potential identified, coverage gaps exposed.

Account health review
Baseline account map
Prioritized next steps

ONGOING

Fractional

Standing coverage of your most valuable accounts: contact maintained, relationships deepened, conversations driven toward expansion.

Recurring account reviews
Renewal and expansion action plans
Relationships throughout the organization

PROJECT

Design & Deploy

A relationship management function for your team to own: process built, roles assigned, people trained.

Operating cadence and playbook
Metrics and reporting framework
Institutional knowledge

Pilot and Fractional engagements are fixed fee. Design & Deploy engagements are scoped in conversation.

Paula Holmwood, Founder

A foundation at Bridgewater. Relationship management leader at Backstop Solutions, through a 10× exit.

Read the full story

Get started

We cover the clients you have. You close the ones you don't.

A quick conversation will determine if we're a fit.

Schedule

Venice, California 90291 +1 917 805 5844

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